1. Introduction
Welcome to Jason's Removals and Storage, operated by Houry Family Co Ltd ("Company", "We", "Us", or "Our"). These Terms and Conditions govern your use of our website and the services we provide, including personal storage, removal, and transportation services in Cyprus. By using our services, you agree to these Terms. Please read them carefully.
2. Access to the Storage Facility
2.1 Appointment-Based Access
Access to our storage facility is by appointment only. Clients must schedule appointments in advance, and same-day appointments may not be guaranteed.
2.2 Identification
You must present valid identification and proof of ownership when accessing your stored items.
2.3 Authorized Access
Only the client and those authorized by Jason’s Removals and Storage are permitted access unless otherwise specified in writing.
3. Storage Services
3.1 Storage Agreement
By using our storage services, you agree to a separate storage agreement outlining terms, fees, and conditions specific to your contract.
3.2 Prohibited Items
You may not store the following:
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Hazardous or flammable materials
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Perishable foodIllegal substances
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Firearms, explosives, or weapons
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Living organisms (plants or animals)
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Any items that may cause damage or harm to the facility or other goods.
3.3 Insurance
Jason’s Removals and Storage does not provide insurance for stored items. We strongly recommend that you arrange your own insurance coverage. In the event of damage, our maximum liability is €50 per item.
4. Delivery and Pick-up Services
4.1 Delivery Scheduling
Delivery and pick-up services must be scheduled in advance, and confirmation will be provided after your booking.
4.2 Delivery Liability
We take reasonable care during transport. However, we are not liable for any loss or damage unless caused by gross negligence. The maximum compensation for damaged items during delivery is €50 per item.
4.3 Timing
Delivery timeframes are approximate. While we strive to meet estimated times, we cannot guarantee exact delivery or pick-up schedules.
5. Payment Terms
5.1 Storage Fees
All storage charges are payable in advance. All outstanding payments, including removal charges, must be settled before releasing any stored items, and we may exercise a lien over your goods until all payments are received.
5.2 Late Payment
If payments are not made on time, you may be required to switch to our automated payment system. Access to your items may be restricted until outstanding fees are settled.
5.3 Delivery Fees
Additional fees apply for delivery and pick-up services, which will be communicated during the booking process.
6. Limitation of Liability
6.1 Liability for Stored Goods
We are not liable for loss, damage, or theft of stored goods unless caused by gross negligence. The maximum compensation for damaged goods is €50 per item. We recommend insuring your valuables.
6.2 Indirect Losses
We shall not be liable for indirect, incidental, or consequential damages arising from the use of our storage or delivery services.
7. Termination of Services
7.1 Termination by Us
We may terminate your storage agreement by giving three months' notice if your payments are up to date. If payments are overdue, we reserve the right to terminate and dispose of your goods as per Clauses 13 and 15.
7.2 Termination by Client
You may terminate the storage agreement by providing 14 days’ written notice. We will attempt to release your goods on the requested date, but specific dates cannot be guaranteed.
8. Privacy Policy
Please refer to our [Privacy Policy] regarding how we collect and protect your personal information.
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Additional Conditions for Storage and Removal Services
9. Forwarding Address
You must provide a valid forwarding address when using our storage services. If your address changes, you must notify us in writing. All correspondence will be deemed received within seven days of being sent to your last known forwarding address.
10. Discretion of Transport Method
The method by which your goods are stored (conventional or containerized storage) is at our sole discretion unless explicitly confirmed in writing.
11. Inventory Accuracy
If we provide an inventory of your stored goods, it will be deemed accurate unless you notify us of any errors within 14 days of receipt. Corrections must be submitted in writing via email with a delivery receipt request, as outlined in Appendix A.
12. Payment of Charges
All storage charges are payable in advance. All outstanding payments, including removal charges, must be made in full before goods are released from storage. We have the right to exercise a lien over your stored items until all payments are received.
13. Disposal of Goods for Non-Payment
After the storage period expires, and following 28 days’ notice, we reserve the right to require you to remove your goods and settle any outstanding payments. If you fail to do so within three months, we may sell or dispose of your goods without further notice. The cost of sale or disposal will be charged to you, and any surplus will be credited to your account.
14. Contract Termination
If your payments are up to date, we will not terminate your storage contract without giving three months' notice. If you wish to terminate, you must give at least 14 days’ notice. While we will endeavour to arrange the release of your goods on specific dates, this cannot be guaranteed.
15. Failure to Pay
If you fail to pay the agreed fees within 14 days of receiving notice, we may store your goods outside the facility and notify you to collect them within seven days. We will not be liable for any loss or damage during this period. If you fail to collect the goods within seven days, we will dispose of or sell them and charge the relevant expenses to you.For avoidance of doubt, if you fail to pay the agreed fees, access to your goods will be restricted until the outstanding amounts are settled.
16. Third-Party Collection
If you designate someone else to collect your goods, we may charge a handling fee. Our responsibility for the goods ends once they are handed over to your representative.
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17. Amendments to Terms
We reserve the right to amend these Terms and Conditions at any time. Any updates will be posted on our website, and continued use of our services implies acceptance of the updated terms.
18. Governing LawThese Terms and Conditions are governed by the laws of the Republic of Cyprus.